Insurance Management System
A centralized enterprise platform governing insurance policies, premium collections, payment reconciliations, customer management, and claim settlement lifecycles — engineered following formal OOAD/UML specifications.
Core Capabilities
Automates insurance operations, eliminates data inconsistency, and enables role-based workflow coordination.
Policy Management
Centralized policy lifecycle orchestration: issuance, renewals, coverage definitions, and status tracking.
Premium Management
Automated premium schedule generation, due date tracking, overdue alerts, and policy-to-premium association.
Payments & Receipts
Multi-mode payment recording with instant transaction receipt generation, verification, and audit trails.
Claims Lifecycle
End-to-end 6-stage claim processing from initial submission, employee verification, approval to final settlement.
Customer Management
Comprehensive customer registry with linked active policies, payment histories, and direct notifications.
Agent Operations
Agent distribution channel management, direct policy selling workflows, and 5% commission calculation.
Multi-Role Notifications
Event-driven alert system triggering payment receipts, claim updates, and renewal notices across personas.
How the System Works
End-to-end operation sequence derived from Slide 13 & 14 Sequence Diagrams.
Register / Login
Secure authentication for Customer, Agent, Employee, or Admin
Manage Policy
Browse health plans, select coverage sums, and instant issuance
Pay Premium
Online banking or UPI settlement with real-time TXN generation
Submit Claim
Digital incident filing with hospital details and expense proof
Claim Verification
Insurance employee reviews documentation and validates terms
Settlement
Final payout disbursement and automated customer confirmation
Role-Based Access
Pre-configured demo accounts mirroring the presentation Object Diagram instances.
View active policies, purchase health coverage, pay due premiums, and track live claim settlement status.
Onboard clients, sell tailored insurance policies, record offline collections, and monitor commission statements.
Access the operational verification queue, audit hospital documents, approve claims, and process settlements.
Executive governance across policy catalogs, system analytics, agent networks, staff rosters, and broadcast alerts.
Extracted Presentation Diagrams
Authoritative UML models extracted from Team-10's university presentation.
Use Case Diagram
Models interactions between Customer, Insurance Agent, Insurance Employee, and Administrator actors with system boundary use cases.
Class Diagram
Detailed domain model showing attributes, operations, multi-object relationships, composition, and inheritance.
Object Diagram
Concrete runtime instances representing a live snapshot of Customer Rohan Sharma (1001), Policy POL2001, and Claim #4001.
System Sequence Diagram
End-to-end message sequence from customer authentication to policy purchase, premium payment, and claim notification.
High-Level Sequence Diagram
Service-oriented interaction between Customer, Insurance System, Policy Service, Payment Service, Claim Service, and Administrator.
Activity Diagram
Swimlane workflow separating User (Customer/Agent) actions from internal System database operations.
OOAD & UML Methodology
This software solution was engineered using strict Object-Oriented Analysis and Design principles. From requirement capture and domain modeling to behavioral statecharts and sequence validation, the platform implements every class, relationship, and method defined in the project specification.